At mintnatural.store, we want every brushing experience to leave you feeling naturally refreshed. Because we deal in personal care and consumable hygiene products, please review our return policy carefully:
- Return Window: Due to strict health, safety, and hygiene regulations, opened personal care products cannot be returned for change-of-mind. However, you may report issues within 48 hours of delivery.
- Eligibility: Items must be in unopened, sealed, and pristine condition with all safety seals and factory packaging fully intact.
- Damaged/Defective Items: If you receive a tube or toothbrush box that is damaged during transit or severely compromised, please contact us within 24 hours of delivery with clear photographic or video evidence so we can arrange an immediate replacement or refund.
- Non-Returnable Items: Opened tubes of toothpaste, unsealed bamboo toothbrushes showing signs of handling, or consumable items showing signs of tampering cannot be accepted for return.
- Refunds: Approved claims will be processed via your original payment method (or as store credit), once our quality assurance team verifies the photographic evidence of the delivered items.